No more cards! I manage my health insurance policy on my mobile, through M-TIBA
The benefits of going card-less
- Secure access and PIN-enabled control of your medical benefits on your phone
- Instantly initiate treatment on your phone
- Balances are adjusted immediately after every treatment
- Get an SMS notification after every utilization
- View benefit balances on the M-TIBA menu
- Check your dependents eligibility and their benefit utilization.
What to do at a hospital or clinic
Dial *253# (On Safaricom, Airtel, and Telkom)
Enter M-TIBA PIN (Press 1 if you have forgotten)
- Press 1 to initiate a treatment
- Select a recent clinic or enter the Till Number of the facility
- Select the patient to be treated
- Select the payment method
- Select your insurance scheme and then either Outpatient/Dental/Optical as the payment method
- Press 1 to authorize
You will receive an in-app message and an SMS with a transaction number.
