An M-TIBA agent is an authorised person who can provide information on M-TIBA and help you with the following activities:

  • Registration on M-TIBA
  • Transfer funds from your M-PESA to your M-TIBA
  • Provide a list of healthcare facilities participating in M-TIBA in your area
  • Provide information about promotional offerings on M-TIBA

You are advised not to give cash to M-TIBA agents.