Who qualifies to register for M-TIBA?
Anyone who is a Safaricom customer above the age of 18 years is eligible to register for M-TIBA.
What documents do I need to register for M-TIBA?
You must have a duly registered Safaricom SIM card and be a holder of a valid national identity card or passport.
Who is an M-TIBA agent and what does he / she do?
An M-TIBA agent is an authorised person who can provide information on M-TIBA and help you with the following activities: Registration on M-TIBA Transfer funds from your M-PESA to your M-TIBA Provide a list of healthcare facilities participating in M-TIBA in your area Provide information about promotional offerings on M-TIBA You are advised not to
Where can I register for M-TIBA
There are multiple ways to register for M-TIBA: Simply dial *253# and complete the steps in the menu to register An M-TIBA agent will visit you to help you register You can register from any of the facilities that carry the M-TIBA logo You can register by calling the M-TIBA Toll Free line 0800 721253
Can I register more than one M-TIBA Account?
No. You can only register one M-TIBA Account.