The benefits of going card-less
- Secure access and PIN-enabled control of your medical benefits on your phone
- Instantly initiate a treatment on your phone
- Balances are adjusted immediately after every treatment
- Get an SMS notification after very utilisation
- View benefit balances on the M-TIBA menu
- Check your dependents eligibility and their benefit utilization.
Dial *253# (On Safaricom, Airtel and Telkom)
Enter M-TIBA PIN (Press 1 if you have forgotten)
Press 1 to initiate a treatment
Select recent clinic or enter the Till Number of the facility
Select patient to be treated
Select payment method
Select your insurance scheme and then either Outpatient/Dental/Optical as payment method
Press 1 to authorize
You will receive an in-app message and a SMS with a transaction number.