{ "@context": "https://schema.org", "@type": "Organization", "name": "M-TIBA", "url": "https://www.mtiba.com", "logo": "https://www.mtiba.com/[logo-path].svg", "sameAs": ["https://www.linkedin.com/company/m-tiba"] }

News & Insights

In the media

October 5, 2023

M-TIBA and AAR Insurance partner with eBee to offer e-bicycle riders healthcare covers

Leveraging the CarePay platform to offer e-bicycle riders more affordable healthcare covers

July 10, 2023

M-TIBA: Top 25 Most Customer-Obsessed Brands Impacting Lives In 2023

CarePay Kenya: Top 25 Most Customer-Obsessed Brands Impacting Lives In 2023

April 13, 2021

Fortune's Change the World lists M-TIBA & Safaricom in Top 10

We're excited to announce that Safaricom PLC and CarePay have been listed in the top 10 of Fortune's Change the World list. Every year, Fortune, a renowned American magazine, compiles a prestigious list of companies making a positive impact on the world. Safaricom, renowned for their revolutionary role in the large-scale introduction of m

Press releases

August 23, 2023

Successfully certified with ISO/IEC 27001:2013 for its Information Security Management System

After an audit by Prescient Security LLC, CarePay International is certified according to ISO/IEC 27001:2013 for its Information Security Management System (ISMS). Acknowledging its expertise in confidentiality, information integrity, and availability of data.

Content Hub

August 18, 2026

The Cost of Delay: What a 90-Day Claim Cycle Does to a Health Insurance Portfolio

A claim that takes 90 days to close changes what an insurer knows. The scheme looks one way on paper and another way in reality, and the gap between the two is where margin disappears.

July 31, 2026

When Data Arrives Late, Everything Downstream Fails

In many health insurance operations, data passes through a dozen disconnected systems and can be 50% inaccurate by the time it reaches a decision. Here’s how fragmented data quietly destroys margins.

July 23, 2026

Start With the Workflow, Not the Requirements: How We Design the M-TIBA Platform

Most health insurance tech projects begin with a list of requirements. At M-TIBA, we start differently – by walking through the actual workflow to uncover where manual work piles up and decisions get stuck. Only then do we design the solution.