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News & Insights

In the media

May 23, 2024

How tech, AI can make health insurance easier and affordable

One of the concerns in the health insurance industry is the increase in claims frequency in recent years, consequently leading to additional increases in costs. The increase in claims has intensified the burden of claims processing, hence impacting negatively on the insurers’ ability to stay lean and innovate.

October 5, 2023

M-TIBA and AAR Insurance partner with eBee to offer e-bicycle riders healthcare covers

Leveraging the CarePay platform to offer e-bicycle riders more affordable healthcare covers

July 10, 2023

M-TIBA: Top 25 Most Customer-Obsessed Brands Impacting Lives In 2023

CarePay Kenya: Top 25 Most Customer-Obsessed Brands Impacting Lives In 2023

Press releases

June 19, 2026

InsurTech Forum Nairobi launches Execution Advantage AI challenge to identify Africa’s most impactful solutions

Execution Advantage AI Challenge showcases practical, auditable AI solutions for the future of insurance

March 11, 2026

CarePay Group appoints Moses G. Kuria as Acting CEO; Irene Nafula named Acting Managing Director, M-TIBA Kenya

CarePay Group appoints Moses G. Kuria as Acting CEO and Irene Nafula as Acting Managing Director of M-TIBA Kenya following a leadership transition.

September 26, 2025

Africa's insurance leaders forge AI-driven future at InsurTech Forum Nairobi

At the InsurTech Forum Nairobi 2025, industry leaders called for urgent digital transformation. They emphasized that adopting connected data and artificial intelligence is essential to improve efficiency, lower costs, and extend insurance access to unserved customers across Africa.

Content Hub

July 9, 2026

Why Data Architecture Determines Whether Claims Automation Works

Automation is only as good as the data relationships behind it. See why health insurance data architecture — not AI alone — determines whether claims automation actually works.

July 3, 2026

The Fraud Prevention Confidence Gap: What Health Insurance Executives Told Us at Africa Re 2026

72% percent of health insurance executives identified fraud, waste and abuse prevention as the single biggest opportunity to improve performance over the next 12 to 24 months.

May 11, 2026

How Transnep transformed member experience with real-time health insurance operations (with M-TIBA)

A leading Kenyan insurance broker uses real-time visibility, structured workflows, and digital tools to deliver faster care and stronger client satisfaction with M-TIBA.