Making health insurance simple and affordable
Giving more people access to affordable healthcare
Inspired by mobile technology we created a platform which digitally connects members, healthcare providers and payers.
In a country where millions fall into poverty each year due to unexpected healthcare expenses and only 2% is insured, we aim to make healthcare accessible and affordable for more Kenyans.
One cloud-based platform with
4.8 million lives
impacted
5,000 connected healthcare providers
20 payers using
the platform
Our Story
In 2015, CarePay launched with the mobile health wallet in Kenya under a local brand name “M-TIBA”. Combining mobile technology and -money so people could save up for future hospital expenses. Within no time we got an overwhelming number of registrations.
Over 4 million people signed up. It was the steppingstone to getting the biggest industry players on board. Becoming the digital connector between healthcare payers, providers, and members and covering the end-to-end healthcare journey allows us to tap into all issues within the healthcare ecosystem.
In other words, the platform improves the way money flows through the healthcare system, lowering the costs society must pay to get access to good quality healthcare. As all transactions and related information flows are handled in real-time in the cloud, administration costs caused by manual processing are lowered drastically. Hospitals are paid much faster, better rates are unlocked, and the high level of transparency not only causes higher levels of trust but also reduces high unaccounted costs that are often caused by fraud.
From the beginning, CarePay was recognized internationally as #7 on Fortune’s Change the World list alongside Alibaba, Paypal and Zoom and positioned in the Top 25 for creating new ways to access and finance healthcare through mobile phones by the Knowledge House in Kenya 2021.
Acknowledgements
Top 25 Companies that are Changing Lives in Kenya
ISO/IEC 27001 certified for information security and data management system
#7 of Fortune's Change the World List 2020
Board of Directors
Jagi Gakunju
Board Member
Kees Van Lede
Board Member
Pieter Walhof
Board Member
Our Team
Pieter Prickaerts
Group Chief Executive Officer
Moses Kuria
Group Chief Financial Officer
Collin Musonye
Software Engineering Director
Nyambura Lukale
Global Head of People & Culture
Valary Aywak
Head of Finance
Steve Maina
Products Implementation Director
Irene Nafula
Head of Enterprise Business
Faith Muthama
Head of Customer Operations
Leonoor Schouten Netten
Head of Consumer Business
Shadrack Kiratu
Head of Pricing and Portfolio
Caroline Kamoche
Senior Principal Product Owner
Olga Nerima
Senior Provider Success Manager
Juma Muganda
Group ICT Manager
Rose Cheruiyot
Strategic Partnerships & Acquisition Manager
Sharon Sang
Customer Success Manager
Elizabeth Wambui
Procurement & Office Manager
Elizabeth Wambui
Procurement & Office Manager
Melanie Kegehi
Finance & Product Operations Manager