Making health insurance simple and affordable

Giving more people access to affordable healthcare

Inspired by mobile technology we created a platform which digitally connects members, healthcare providers and payers. 

In a country where millions fall into poverty each year due to unexpected healthcare expenses and only 2% is insured, we aim to make healthcare accessible and affordable for more Kenyans.

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One cloud-based platform with

4.8 million lives
impacted

5,000 connected healthcare providers

20 payers using
the platform

Our Story

In 2015, CarePay launched with the mobile health wallet in Kenya under a local brand name “M-TIBA”. Combining mobile technology and -money so people could save up for future hospital expenses. Within no time we got an overwhelming number of registrations.

Over 4 million people signed up. It was the steppingstone to getting the biggest industry players on board. Becoming the digital connector between healthcare payers, providers, and members and covering the end-to-end healthcare journey allows us to tap into all issues within the healthcare ecosystem.

In other words, the platform improves the way money flows through the healthcare system, lowering the costs society must pay to get access to good quality healthcare. As all transactions and related information flows are handled in real-time in the cloud, administration costs caused by manual processing are lowered drastically. Hospitals are paid much faster, better rates are unlocked, and the high level of transparency not only causes higher levels of trust but also reduces high unaccounted costs that are often caused by fraud.

From the beginning, CarePay was recognized internationally as #7 on Fortune’s Change the World list alongside Alibaba, Paypal and Zoom and positioned in the Top 25 for creating new ways to access and finance healthcare through mobile phones by the Knowledge House in Kenya 2021.

Acknowledgements

Top 25 Companies that are Changing Lives in Kenya

ISO/IEC 27001 certified for information security and data management system

#7 of Fortune's Change the World List 2020

Board of Directors

Rita Okuthe

Board Chair

Jagi Gakunju

Board Member

Kees Van Lede

Board Member​

Pieter Walhof

Board Member

Karen Basiye

Board Member

Michael Mutiga

Board Member​

Our Team

Pieter Prickaerts

Managing Director

Moses Kuria

Group Chief Financial Officer

Priya Shah

Risk & Privacy Compliance Director

Steve Maina

Products Implementation Director

Collin Musonye

Software Engineering Director

Valery Aywak

Head of Finance

Nyambura Lukale

Global Head of People & Culture

Irene Nafula

Head of Enterprise Business

Leonoor Schouten

Head of Consumer Business

Faith Muthama

Head of Customer Operations

Shadrack Kiratu

Head of Pricing and Portfolio

Olga Nerima

Senior Provider Success Manager

Caroline Kamoche

Senior Principal Product Owner

Juma Muganda

Group ICT Manager

Rose Cheruiyot

Partnerships & Acquisition Manager

Melanie Kegehi

Finance & Product Operations Manager

Sharon Sang

Customer Success Manager

Elizabeth Wambui

Procurement & Office Manager

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