Giving more people access to affordable healthcare

Giving more people access to affordable healthcare

Inspired by mobile technology we created a platform which digitally connects members, healthcare providers and payers. In a country where millions fall into poverty each year due to unexpected healthcare expenses and only 2% is insured, we aim to make healthcare accessible and affordable for more Kenyans.

Inspired by mobile technology we created a platform which digitally connects members, healthcare providers and payers. In a country where millions fall into poverty each year due to unexpected healthcare expenses and only 2% is insured, we aim to make healthcare accessible and affordable for more Kenyans.

Our Achievements

4.7+ million

Registered Members on M-TIBA

5,000+

Connected Healthcare Providers

48

NPS Score

Our Board of Directors

Rita Okuthe

Board Chair

Jagi Gakunju

Board Member

Kees Van Lede (1)

Kees Van Lede

Board Member

Our Team

Moses Kuria

Managing Director

Pieter Prickaerts

Finance/Operations Director

Colin Musonye. (1)

Collin Musonye

Software Engineering Director

caroline Kamoche (1)

Caroline Kamoche

Senior Principal Product Owner

Irene Nafula

Associate Director, Customer Success

Jacinta Michuki

Associate Director, Sales and Marketing

shadrack kiratu (1)

Shadrack Kiratu

Senior Business Development Manager

Olga

Olga Nerima

Senior Provider Success Manager

Faith Muthama

Senior Customer Experience Manager

Rose Cheruiyot

Marketing Communications Manager

Leonoor (1)

Leonoor Schouten

Payer and Propositions Manager

Juma

Juma Muganda

Group ICT Manager

Melanie Kegehi

Payment Operations Manager

Rose Cheruiyot

Marketing Communications Manager

Leonoor (1)

Leonoor Schouten

Payer and Propositions Manager

Juma

Juma Muganda

Group ICT Manager

Our Story

In 2015, M-TIBA launched with the mobile health wallet. Combining mobile technology and -money so people could save up for future hospital expenses. Within no time we got an overwhelming number of registrations.

Over 4 million people signed up. It was the steppingstone to getting the biggest industry players on board. Becoming the digital connector between the healthcare payers, providers, and members and covering the end-to-end healthcare journey allows us to tap into all issues within the healthcare ecosystem. In other words, the platform improves the way money flows through the healthcare system, lowering the costs society must pay to get access to good quality healthcare. As all transactions and related information flows are handled in real-time in the cloud, administration costs caused by manual processing are lowered drastically. Hospitals are paid much faster, better rates are unlocked, and the high level of transparency not only causes higher levels of trust but also reduces high unaccounted costs that are often caused by fraud.

From the beginning, M-TIBA was recognised internationally as #7 on Fortune’s Change the World list alongside Alibaba, Paypal and Zoom and positioned in the Top 25 for creating new ways to access and finance healthcare through mobile phones by the Knowledge House in Kenya 2021.

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