Health Leaders at The Digital Pulse Explore AI’s Quick Wins in Insurance to Cut Costs and Expand Access

Nairobi, Kenya – February 18, 2025 – Health insurance and technology leaders are optimistic that Artificial Intelligence (AI) and real-time data will enhance healthcare quality, reduce costs, and expand insurance access in Kenya. AI is set to improve decision-making, streamline operations, and make health insurance more accessible for Kenyans. At The Digital Pulse CEO Roundtable 2025, […]

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AI and High-Quality Data: Unlocking Health Insurance Access in Africa

By Irene Nafula, Head of Enterprise Business at M-TIBA  Health insurance penetration in Kenya remains below 3%, compared to the global average of 7%. This reveals a critical challenge in Africa’s insurance landscape: while there is plenty of data available, much of it is not digitally available, connected or fully utilised.  Insurers process large volumes

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GA Insurance Ltd Partners with ARC Ride to Offer M-TIBA-powered Accident Insurance for Electric Motorcycle Riders 

NAIROBI, Kenya [September 12th, 2024] … In a significant step toward enhancing safety for electric vehicle operators, GA Insurance Ltd, ARC Ride, and M-TIBA have teamed up to launch ‘SwapCare,’ a personal accident insurance plan specifically designed for electric motorcycle riders who utilize e-battery swap services.   This innovative plan, underwritten by GA Insurance and powered

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M-TIBA MD Appointed CEO of CarePay International  

Pieter Prickaerts, Managing Director of Kenya’s leading health insurance technology platform, M-TIBA, has been appointed as CEO of CarePay International to spearhead the global expansion of the proven technology.   The Supervisory Board of CarePay International announced that Mr. Prickaerts will officially assume the CEO position on July 1st, 2024, while continuing to oversee M-TIBA’s operations

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Fidelity Insurance Partners with M-TIBA to Offer Tech-driven Comprehensive Health and Wellness Cover 

Fidelity Insurance has partnered with M-TIBA, a leading health insurance technology platform, to introduce ‘My Afya Shield,’ a health coverage product focused on health and wellness that is fully driven by technology. This collaboration indicates a significant shift in health insurance, prioritizing preventive healthcare over curative treatments.  My Afya Shield offers comprehensive benefits including treatments,

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Healthcare Sector Leaders Call for Connectivity to Boost Patient Outcomes and Cut Costs 

Nairobi, April 21, 2024 Leaders in the healthcare and insurance sector are advocating for connection and collaboration to deliver change in healthcare through innovation. This call for a new approach to healthcare delivery is championing the utilisation of technology to simplify, connect data and establish a new model that proactively addresses challenges in healthcare and

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M-TIBA Adopts Artificial Intelligence for Insurance Claims Processing

Nairobi, April 9, 2024 M-TIBA has integrated Artificial Intelligence (AI), into its insurance claims processing system, drastically reducing claim approval times to just hours.   The implementation of AI technology, and in particular Machine Learning (ML) models, enhances efficiency and fraud management, resulting in lower administrative and healthcare costs for health insurers. This ultimately allows

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Simplifying Healthcare Data Management Key for Better Outcomes

Priya Shah | February 27, 2024 The Office of the Data Protection Commissioner (ODPC) recently published guidelines on the processing of health data, aiming to provide guidance that the information collected adheres to the law, guaranteeing patients the right to privacy and dignity.  These guidelines address longstanding privacy concerns, including the potential misuse of personal

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Kinga Afya: How Digitization Simplifies new Micro-Insurance Solutions for Uninsured Kenyans

Imagine traveling for work or family, knowing a small accident could plunge your loved ones into financial hardship. Sadly, over 20,000 Kenyans face this reality every year due to out-of-pocket accident expenses.   That’s why we teamed up with AAR Insurance Kenya to launch Kinga Afya, an affordable, simplified and technology-driven accident cover for daily passengers

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No More Stock Outs Small Clinics Get Big Boost with new Access to KES 40M for Medicines and Supplies

Nairobi, December 14, 2023: M-TIBA, Medical Credit Fund (MFC) have partnered with MYDAWA to introduce an innovative financing solution that will enable pharmacies, clinics, specialists, hospitals, caregivers, and other healthcare facilities to buy drugs and essential medical supplies. Through this partnership, healthcare providers can access credit of up to KES 40 million, provided by the Medical

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