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M-TIBA receives Blue Company certification, strengthening integrity and trust in Kenya’s health insurance sector 

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21st August 2025, Nairobi, Kenya – M-TIBA, Kenya’s leading health insurance technology platform, has been awarded Blue Company Certification, becoming the latest firm to join a growing network of organisations committed to upholding highest standards of ethical business conduct, integrity, and transparency.  The Blue Company Project is an initiative that rallies private sector players to embrace integrity and […]

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Why Connected Data Is the Competitive Edge for Health Insurers 

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Key Takeaways Most health insurers are digitizing and aim to turn these investments into a competitive advantage. Across Kenya and other emerging markets, insurers are investing heavily in digital transformation – automating claims, launching apps, streamlining payment flows to reduce costs. Yet the operational and strategic gains remain limited.  The real shift to happening around

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Health Leaders at The Digital Pulse Explore AI’s Quick Wins in Insurance to Cut Costs and Expand Access

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Nairobi, Kenya – February 18, 2025 – Health insurance and technology leaders are optimistic that Artificial Intelligence (AI) and real-time data will enhance healthcare quality, reduce costs, and expand insurance access in Kenya. AI is set to improve decision-making, streamline operations, and make health insurance more accessible for Kenyans. At The Digital Pulse CEO Roundtable 2025,

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AI and High-Quality Data: Unlocking Health Insurance Access in Africa

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By Irene Nafula, Head of Enterprise Business at M-TIBA  Health insurance penetration in Kenya remains below 3%, compared to the global average of 7%. This reveals a critical challenge in Africa’s insurance landscape: while there is plenty of data available, much of it is not digitally available, connected or fully utilised.  Insurers process large volumes

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GA Insurance Ltd Partners with ARC Ride to Offer M-TIBA-powered Accident Insurance for Electric Motorcycle Riders 

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NAIROBI, Kenya [September 12th, 2024] … In a significant step toward enhancing safety for electric vehicle operators, GA Insurance Ltd, ARC Ride, and M-TIBA have teamed up to launch ‘SwapCare,’ a personal accident insurance plan specifically designed for electric motorcycle riders who utilize e-battery swap services.   This innovative plan, underwritten by GA Insurance and powered

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M-TIBA MD Appointed CEO of CarePay International  

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Pieter Prickaerts, Managing Director of Kenya’s leading health insurance technology platform, M-TIBA, has been appointed as CEO of CarePay International to spearhead the global expansion of the proven technology.   The Supervisory Board of CarePay International announced that Mr. Prickaerts will officially assume the CEO position on July 1st, 2024, while continuing to oversee M-TIBA’s operations

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Healthcare Sector Leaders Call for Connectivity to Boost Patient Outcomes and Cut Costs 

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Nairobi, April 21, 2024 Leaders in the healthcare and insurance sector are advocating for connection and collaboration to deliver change in healthcare through innovation. This call for a new approach to healthcare delivery is championing the utilisation of technology to simplify, connect data and establish a new model that proactively addresses challenges in healthcare and

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M-TIBA Adopts Artificial Intelligence for Insurance Claims Processing

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Nairobi, April 9, 2024 M-TIBA has integrated Artificial Intelligence (AI), into its insurance claims processing system, drastically reducing claim approval times to just hours.   The implementation of AI technology, and in particular Machine Learning (ML) models, enhances efficiency and fraud management, resulting in lower administrative and healthcare costs for health insurers. This ultimately allows

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Simplifying Healthcare Data Management Key for Better Outcomes

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Priya Shah | February 27, 2024 The Office of the Data Protection Commissioner (ODPC) recently published guidelines on the processing of health data, aiming to provide guidance that the information collected adheres to the law, guaranteeing patients the right to privacy and dignity.  These guidelines address longstanding privacy concerns, including the potential misuse of personal

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Kinga Afya: How Digitization Simplifies new Micro-Insurance Solutions for Uninsured Kenyans

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Imagine traveling for work or family, knowing a small accident could plunge your loved ones into financial hardship. Sadly, over 20,000 Kenyans face this reality every year due to out-of-pocket accident expenses.   That’s why we teamed up with AAR Insurance Kenya to launch Kinga Afya, an affordable, simplified and technology-driven accident cover for daily passengers

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M-TIBA makes healthcare transparent, efficient, and affordable. Our goal is to increase access to affordable quality healthcare for millions of people in Africa.

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