M-TIBA is a platform that enables you to access your medical scheme and benefits.

Kinga Afya benefits through M-TIBA is accessed by dialing *253*5# on your mobile phone.

• M-TIBA enables you to access your medical benefit on your phone.
• M-TIBA enables you to control your medical benefits directly from your phone via a PIN. You can initiate treatments for you or your loved ones from your phone, wherever you are.
• You will always get an SMS notification after very utilization, indicating the amount you were billed for treatments.
• You can view your benefit balances on the M-TIBA menu via their phone.
• You can view, add your dependants, who will be eligible to be treated on your health cover benefit on their phone.
• Your utilization is real-time, and the balances are adjusted after every treatment.
• No more confusion on what you can access with your health cover, you are directly in control.

Kinga Afya is an emergency and accident medical cover for passengers traveling in short and long-distance public service vehicles. 

• The cover provides evacuation and medical treatment directly resulting from a vehicle accident covered by Kinga Afya during the trip. 
• The product is underwritten by AAR insurance and administered by and through the M-TIBA platform in partnership with 2NK Sacco along all their routes. 
• In the event of an accident, Kinga Afya provides immediate stabilization & evacuation to the nearest hospital and covers accident-related costs of up to KES 250,000. 

Kinga Afya is available on all 2NK routes starting June 2024

• Once you board a matatu partnering with Kinga Afya, you activate your cover by dealing *253*5#.  You will receive emergency evacuation, stabilization, and treatment in the event of an accident. 
• In case of an accident, the passengers, driver or well-wishers can call the (TOLL FREE) emergency number 0800 720 000 for immediate assistance 
• For any injuries, passengers are stabilized and taken to the nearest hospital for further treatment. 

Each passenger, including children, needs their own Kinga Afya cover. If you want to purchase a cover for multiple passengers, kindly repeat the registration process for each person to be covered

Call M-TIBA at 0800 720 000 (toll-free), and we will send an ambulance to get you to the nearest hospital

• Single trip cover: Valid for the one-way duration of the trip for which the ticket was bought
• Return trip cover: Valid for the same route, both going and returning, on the same day
• Weekly cover: Valid for the same route, both going and returning, for one week (expires at the end of day 7)